Grievance Redressal
We are committed to providing excellent customer service and resolving your concerns promptly. Contact us using the methods below.
Grievance Redressal Officer
Our dedicated Grievance Redressal Officer is available to address your concerns and ensure timely resolution.
Additional Contact Methods
You can also reach out to us through these channels for general assistance.
Email Support
Send us detailed information about your concern, and we'll respond within 24-48 hours.
Phone Support
Call us directly to speak with our customer support team for immediate assistance.
Our Resolution Process
We follow a structured approach to ensure your concerns are addressed promptly and effectively.
Submit Your Concern
Contact us via email or phone with detailed information about your concern. Include relevant account details and transaction information if applicable.
Investigation & Review
Our team will investigate your concern thoroughly, reviewing all relevant information and consulting with the appropriate departments.
Resolution & Follow-up
We'll provide you with a resolution and follow up to ensure your satisfaction. Most concerns are resolved within 3-5 business days.
Information to Include
To help us resolve your concern quickly, please include the following information:
Personal Information
- Full name and contact details
- Account number or reference ID (if applicable)
- Registered email address or phone number
Concern Details
- Clear description of the issue
- Date and time when the issue occurred
- Supporting documents or screenshots
India's Most Trusted Financial Platform
Need Immediate Assistance?
Our customer support team is ready to help you resolve any concerns you may have. Contact us today for prompt and professional service.
Contact Support